I’m exhausted but awed by all the amazing content and new ideas I saw and learned about at Dreamforce ‘16, this year’s Salesforce user conference, one of the largest cloud solution events anywhere. I caught a glimpse of Salesforce Einstein during several keynote presentations, this is Salesforce’s heavily ramped up investment in artificial intelligence (AI). […]

Read More →

Is the customer always right? Of course they are.  I mean, of course they aren’t. Maybe…  It depends! I have been in the consulting industry all my life. First as an employee for Accenture and now as the CEO of my own cloud consulting firm for the past 11 years. My advice is: don’t let […]

Read More →

During the first few months of any calendar year, the web is crawling with predictions about the future as it pertains to technology trends. Topics usually covered are: What’s most popular this year? Where should we be spending our innovation dollars? and Which new business technologies are most effective for staying competitive? Over the last […]

Read More →