Organizations leveraging NetSuite can significantly enhance their operational efficiency by effectively utilizing the Saved Searches functionality.

These customizable data queries provide users with the ability to extract and analyze critical business information, facilitating data-driven decision-making across various departments. This essential tool can optimize sales tracking, streamline customer service processes, and improve inventory management practices.

Following our Complete Guide on NetSuite Saved Searches, this blog post will focus specifically on a use case for functions covered in the existing article.

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NetSuite Saved Searches Defined

Within NetSuite, you can create and save your own custom search queries as a saved search. You can use it to look up specific data in your NetSuite account, including customers, transactions, or inventory items.

Because they enable you to access data that is not readily available through the default NetSuite interface, saved searches are tremendously powerful.

Key functions and features of saved searches in NetSuite include

  •  Criteria Filtering
  •  Result Columns (Formulas)
  •  Sorting
  •  Grouping and Summarization
  •  Saved Searches as Data Sources
  •  Notifications
  •  Customization and Personalization
  •  Filters and Summary Criteria
 

Use-Cases: NetSuite ERP Saved Searches

Here are some examples of how you might utilize saved searches in your day-to-day operations:

Criteria Filtering

NetSuite offers various methods to manage your inventory effectively. Suppose you need to pinpoint low-stock items across multiple warehouses. 

Utilizing criteria can streamline this process. For instance, by incorporating criteria such as "Quantity on Hand" and establishing a threshold value, you can easily flag items in need of reordering.

Additionally, if concerns arise regarding warehouse stock distribution, employing criteria such as "Location" and "Item Type" can help identify potential overstocking or understocking scenarios within specific item groups. These strategies empower businesses to maintain optimal inventory levels and enhance overall operational efficiency.

Result Columns

Imagine you not only want to track inventory levels but also calculate reorder points, display the last purchase price, and showcase warehouse locations for each item in your inventory. With NetSuite's result columns feature, achieving this level of detail is within your reach.

Result columns empower you to go beyond basic data display. You can perform calculations, reference related fields, and even incorporate custom formulas to tailor your inventory insights to your specific needs.

For instance, to calculate reorder points, you can create a custom formula (numeric) and input the following expression: ({averagedailydemand} * {leadtime}) + {safetystock}. This formula follows a straightforward logic: Reorder Point = (Average Daily Demand * Lead Time) + Safety Stock.

Saved Searches as Data Sources

Now, let’s say you have a goal to elevate users experience with Netsuite. One effective approach involves harnessing the power of saved searches as data sources. By leveraging saved searches, you can construct a comprehensive dashboard tailored to users specific needs. 

This essentially entails displaying saved searches previously built (result column section) directly on the dashboards of users who possess an employee center or full user license.

To accomplish this task, you can follow the following process. Begin by accessing the user dashboard and navigating to the "personalize" option. From there, you can add a custom search portlet and proceed to configure it according to the parameters of the desired saved search. 

This method allows for the seamless integration of pertinent data into the user interface, thereby facilitating informed decision-making and enhancing overall operational efficiency.

Notifications

Imagine a world where monitoring reorder points becomes effortless, with timely alerts seamlessly delivered to your inbox. Thanks to NetSuite saved searches, this vision is now a reality. With scheduled execution and email notification features, managing reorder points has never been easier.

To set up this automation, simply navigate to the email subtab within your existing saved search. From there, you can configure notifications to be sent whenever new records are created or updated. 

In essence, whenever inventory levels hit reorder points, an email notification will be automatically generated. Would you like the results of the saved search to be sent every morning? Use the schedule option to specify when to send the results.

Moreover, you have the flexibility to designate recipients either individually or dynamically for these alerts and scheduled emails, streamlining communication and ensuring that the right stakeholders are always in the loop.

Real-Time Performance Monitoring

In today's fast-paced business environment, real-time performance monitoring is crucial for making timely decisions and staying ahead of the competition. Saved searches can be configured to provide real-time insights into key performance indicators (KPIs) across various business functions.

For example, businesses can create saved searches to monitor website traffic, conversion rates, and customer engagement metrics in real-time. By setting up automated alerts triggered by predefined thresholds, stakeholders can receive immediate notifications of any deviations from expected performance levels, allowing for prompt corrective action.

Cross-Functional Integration

Saved searches can serve as a bridge between different departments within an organization, facilitating cross-functional collaboration and data sharing. By integrating saved searches with other NetSuite modules, such as SuiteCommerce or SuiteAnalytics, businesses can create seamless workflows that span multiple business processes.

For instance, sales teams can utilize saved searches to identify high-potential leads, which can then be automatically routed to the marketing department for targeted outreach campaigns. Similarly, customer service teams can access saved searches to gain insights into customer purchase history and preferences, enabling them to deliver personalized support experiences.

Adaptive Business Intelligence

As business requirements evolve, so too must the analytical tools used to support decision-making. Saved searches offer a flexible framework for adapting to changing business needs and evolving data requirements.

For example, businesses can create dynamic saved searches that adjust their criteria and filters based on contextual factors such as market conditions, seasonal trends, or customer demographics. This adaptive approach ensures that decision-makers have access to relevant and up-to-date information, enabling them to make informed decisions in rapidly changing environments.

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About Andrew Berardinucci

NetSuite Consultant at Gurus Solutions