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Congratulations! You’ve successfully accomplished the go-live phase of your ERP project. Now what’s next? In order to keep up with business operations, there are a few things to keep in mind as you move past the go-live phase into the functionality phase.
First things first. Take a break! You and your staff have probably worked over-time to get where you are now. Celebrate the success.
Now that you’ve relaxed for a bit, it’s time to work alongside the end users and fix any potential problems that occur. Talk with the users to see if they understand how to use the ERP, whether or not they need training, how they’re benefiting from (or not) from the ERP, and of course if they require ongoing support.
Any new process will take time to get used to and to fully comprehend. Allocate time to go through the ERP and see if anything needs fixing or changed to better suit the objectives of the business. Through this analysis, you will be able to go even further and create advanced automated processes that perhaps were not required for the go-live.
Finally, add value to your ERP by creating goals for the future of what you would like to accomplish from here on out. From how to strengthen the ERP to a list of best practices moving forward, these will ensure that the software is being used correctly and maximize its capabilities.
The go-live phase of an ERP project can be a very stressful time. Most cases of failed projects involve lack of preparation, under-budgeting, and disorganized teams.