Finding the right Enterprise Resource Planning (ERP) tool can be challenging, given the myriad of options available at various price points. If you've narrowed your choices to NetSuite and Epicor, this comprehensive comparison will help you determine which solution best fits your business needs.

Continue reading to find out why NetSuite is the ideal choice compared to Epicor.

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NetSuite vs. Epicor: An Overview

Wondering what NetSuite ERP is and what it can do? Check out our NetSuite: What Is It? video series to learn more.

NetSuite is a cloud-based ERP system offering end-to-end solutions for businesses of all sizes, including financial management, inventory and supply chain management, customer relationship management (CRM), and eCommerce capabilities.

Epicor provides ERP solutions with deployment options ranging from on-premises to cloud-based, targeting industries such as manufacturing, distribution, and retail.

Here's a high-level comparison of both ERPs:

Feature	NetSuite	Epicor
Target Company	Small to Large Enterprises	Small to Large Enterprises
Deployment	Cloud-Based	On-Premise, Hosted, Cloud-Based
Customer Base	Over 34,000	Over 21,000
Pricing	Subscription-based with tiered plans	Custom pricing based on business needs

NetSuite vs Epicor: Benefits of Dedicated Cloud-Based Software

One significant advantage of NetSuite is its dedicated cloud-native architecture, allowing businesses to access data from anywhere with an internet connection. This flexibility supports remote work and collaboration across various locations.

In contrast, Epicor offers multiple deployment options, including on-premises, hosted, and cloud-based solutions. However, its cloud solutions are often re-architected from on-premises systems, which can lead to challenges during upgrades and potential customization issues.

Maintaining on-premises infrastructure can also be costly and time-consuming. Although an on-premise solution could offer more security, you can rest assured knowing that NetSuite’s cybersecurity offerings are top of their class.

NetSuite vs Epicor: Comparing Features and Benefits

While Epicor is a capable ERP system, NetSuite offers significant advantages in terms of cloud-based architecture, scalability, comprehensive suite of features, CRM capabilities, and eCommerce capabilities, all within a user-friendly interface.

If you are running a small business and you are looking for an ERP that you can carry with you as your business scales up, NetSuite offers a robust and flexible platform that can grow with your business needs.

Here is a comparison of the major features and benefits of both NetSuite and Epicor:

Scalability

NetSuite is designed to grow with your business, making it easy to add or remove users and functionalities as needed. This scalability allows you to start with a smaller package and expand as your business needs evolve.

On the other hand, Epicor can be more challenging to scale as it requires significant investment in hardware and infrastructure to support growth.

Comprehensive Suite of Features

With NetSuite, businesses have access to a wide range of capabilities, including financial management, order management, supply chain management, inventory management, and CRM. This all-in-one platform allows businesses to manage all aspects of their operations efficiently.

In contrast, Epicor may require additional modules to achieve the same level of functionality, which can increase costs and complexity.

Although NetSuite also offers extra modules and add-ons, their out-of-the-box offerings are tailored to be vertical-specific. If you operate a retail business, NetSuite’s Retail Cloud Service will provide everything you need to get started.

CRM Capabilities

NetSuite's CRM is fully integrated with its financial, inventory, and supply chain management modules, providing businesses with a seamless and efficient customer experience. This integration allows businesses to manage all customer interactions and transactions from a single platform.

Epicor's CRM, on the other hand, may require additional integration efforts to match NetSuite’s comprehensive solution.

eCommerce Capabilities

NetSuite also excels in eCommerce capabilities. Businesses can easily set up an online storefront and manage their entire eCommerce operation from a single platform, including inventory management, order fulfillment, and payment processing.

On the other hand, Epicor may require businesses to purchase additional modules or integrate with third-party eCommerce solutions.

User-friendly Interface

NetSuite's user interface is modern and intuitive, making it easy for businesses to adopt and use the platform. On the other hand, Epicor's interface may require some training and customization to achieve the same level of usability, which can add additional time and effort.

NetSuite also offers comprehensive training and certifications that can help maximize your business’ investment.

NetSuite vs. Epicor: Industry-Specific Considerations

Both NetSuite and Epicor cater to various industries, but their strengths differ:

Manufacturing

Epicor is known for its strong focus on manufacturing, offering industry-specific functionalities tailored to meet the unique processes of various manufacturing sectors.

Software and Subscription Businesses

NetSuite offers robust features beneficial for software and subscription-based companies, including revenue recognition, subscription management, and comprehensive financial management.

Choosing between NetSuite and Epicor depends on your business's specific needs, industry focus, and growth plans. NetSuite's cloud-based architecture, scalability, comprehensive suite of features, and strong CRM and eCommerce capabilities make it a compelling choice for businesses seeking an integrated and flexible ERP solution.

Epicor's industry-specific functionalities and multiple deployment options may appeal to businesses with specialized manufacturing requirements or those preferring on-premises solutions.

If you're looking to streamline operations, enhance customer experiences, and achieve scalable growth, NetSuite may be the ideal ERP system for your business. To determine which NetSuite package suits your needs, fill out our free Pricer to receive a personalized NetSuite price range.