Office Designs provides ergonomic seating, modern office furniture, and office layout and design for small and medium-sized businesses. Founded in 1996, Office Designs was the first company to promote the Herman Miller Aeron chair and numerous other leading-edge ergonomic chairs online. The company’s merchandise mix quickly grew and evolved beyond ergonomic chairs to encompass mid-century classics, desks, storage and décor. Today, the company remains one of the leading distributors of pieces by Humanscale, Steelcase, BlueDot, and many other designers.
As Office Designs grew organically to meet demand for its more diversified offering, it began to rely on dispersed operational systems, each with its own limitations and constraints. CoreSense was being used as an ERP and order fulfillment tool, with a minimal CRM and no financial module. Peachtree was used for accounting, eBridge for transactions, Fishbowl for warehouse management, and Salesforce for quote and lead management.