How Schaeffer Cut Costs, Increased Sales, and Grew Their Business with NetSuite

Start Your Digital Transformation with NetSuite and GURUS

  •  Company: Schaeffer Manufacturing Co.
  •  Industry: Manufacturing and Distribution
  •  Location: St. Louis, MO
  •  Applications Replaced: Homegrown AS400 Mainframe system, Microsoft Excel

In the heart of St. Louis, where history meets innovation, Schaeffer Manufacturing Co., a family-owned company since 1839, has been a trailblazer in producing specialized synthetic oils, fuel additives, and greases. 

However, even with a rich legacy, Schaeffer faced operational roadblocks with an outdated AS400 mainframe system and an overreliance on Microsoft Excel. The solution to their challenges? Enter NetSuite, the cloud-based ERP system that would revolutionize their operations.


The Challenge: Outdated Systems Holding Back Growth

The venerable AS400 mainframe, a relic from 1982, was proving to be a bottleneck. Three full-time programmers were struggling to keep up with customization, and basic tasks like EFTs and email notifications were more complicated than they should have been. 

Schaeffer used a patchwork of systems for manufacturing, distribution, and financials, coupled with external spreadsheets, leading to a disjointed workflow. Astonishingly, the order fulfillment process took a staggering 3.5 days.

The Solution: GURUS and NetSuite Steps In

Recognizing the need for a comprehensive ERP solution, Schaeffer partnered with GURUS Solutions to implement NetSuite. The goal was clear – streamline operations, integrate systems, and set the stage for future growth.

"By using NetSuite, we’ve been able to leverage technology to ensure growth while at the same time maintaining fixed costs at the home office. [GURUS Solutions] became the NetSuite Solution Provider that allowed Schaeffer to move into the 21st century."

Will Gregerson, CFO at Schaeffer Manufacturing Company

Results That Speak Volumes

Accelerated Order Approval

NetSuite slashed the three-day review and approval process for sales orders down to just 1.5 days. Simultaneous approvals brought a newfound efficiency.

Efficient Financial Processes

CSV importing from the bank streamlined financial transactions, providing clarity and control over Schaeffer's financial management.

Exponential Growth

From a $50 million company to an impressive $120 million, NetSuite propelled Schaeffer Oil into a new echelon, showcasing the transformative impact of the ERP system on business growth.

"[GURUS Solutions] allowed us to find innovative ways to cut costs, increase sales, and generally grow the business. The changes we’ve implemented with NetSuite have given us a strategic advantage in the marketplace."

Will Gregerson, CFO at Schaeffer Manufacturing Company

Operational Efficiency

With NetSuite's implementation, Schaeffer bid farewell to one Customer Service Rep, two accounting staff, and two programmers, resulting in a saving of approximately 9,100 man-hours per year.

Same-Day Shipping

More than half of the orders are now shipped on the same day, a testament to the enhanced operational agility brought about by NetSuite.

Order Fulfillment Speed

The time between order placement and product shipment was dramatically reduced from 3.5 days to an astounding 20 minutes for at least half of the orders.

You Should Know

NetSuite isn't just software; it's a strategic tool that, when in the hands of experts, can seamlessly integrate with your processes and catalyze positive change. To get the most out of your investment, it’s crucial to work with a dedicated NetSuite Alliance partner.

These experts go beyond mere implementation; they become allies, understanding your business in real-time. From deciphering your business performance to evaluating material requirements, team dynamics, and project management needs, a trusted NetSuite Alliance partner ensures a comprehensive understanding of your unique requirements.

Schaeffer's partnership with GURUS Solutions is the perfect example of that success: leveraging NetSuite with an Alliance partner to propel the company into a new era of efficiency and growth. When considering NetSuite for your business, remember: it's not just about the software; it's about the partnership that unlocks its full potential.

A Future-Focused Partnership

Schaeffer Manufacturing Co.'s success story with NetSuite goes beyond just addressing immediate challenges. It's about a future-focused partnership with GURUS Solutions that has not only brought operational excellence but has also positioned Schaeffer at the forefront of innovation in their industry.

As the journey continues, NetSuite remains a cornerstone, propelling Schaeffer towards efficiency, innovation, and sustained market leadership. The story of Schaeffer is not just a case study; it's a testament to the transformative power of technology when harnessed strategically.

About Schaeffer Oil

Founded in 1839, Schaeffer manufactures specialized synthetic oils, fuel additives, greases, and more for a variety of industries. Their products deliver improved fuel economy, longer lubricant life, and outstanding performance to all types of machinery and heavy equipment. Schaeffer has remained a family-owned operation since its inception.

Are you interested in partnering with GURUS Solutions for your digital transformation journey? Speak to a representative today and get started with NetSuite so you can elevate your business processes.