The only platform to build and manage customer journeys
Salesforce Marketing Cloud lets businesses of any size grow their business with professional level email marketing. Even small businesses can utilize marketing automation that will help bring in new customers and nurture the ones they already have, without an army of marketers. Email marketing from Marketing Cloud lets you plan, personalize and optimize the customer journey, know your customers better, and measure your results so you can maximize your marketing spend.
- Plan, personalize, and optimize the customer journey. Connect interactions from any channel or device, combining customer data and behaviors to create relevant communications that are delivered in real time, on your customers’ terms.
- Know your customers. Marketing Cloud integrates all your data in real time, providing the data-driven intelligence you need to know your customers and drive highly relevant, 1-to-1 communications.
- Create customer journeys of all kinds. Boost your cross-channel marketing efforts, onboard your employees, and deliver personalized customer service from one simple interface. Create seamless journeys with your customers — as well as within your organization.
- Map your 1-to-1 customer journeys. Make the most of every interaction by visualizing and mapping personalized 1-to-1 journeys across channels, devices, and customer lifecycle stages.
- Move your customers forward in their journey. Guide your customers through a 1-to-1 journey with your brand, delivering relevant content that evolves with each customer as they interact across your entire organization — from online to in-store, and from sales to customer support.
- Measure business impact. See what’s working and what isn’t, and optimize your strategy and tactical plans in real time.
Email is the engine that drives online commerce and is the foundation for building 1-to-1 relationships throughout the customer journey. Marketing Cloud offers hundreds of features to help you execute on every possible communication, from basic email marketing to sophisticated Predictive Intelligence decisioning.
Social Media Marketing
Social Studio helps you build more meaningful relationships with customers by tapping into the power of social media in your marketing, customer service, and sales organizations. Harness social conversations to listen, analyze, publish, and engage with your customers, on a 1:1 basis.
The world has become a “noisy” place. Predictive Intelligence gives marketers the power of data science to understand each customer's preferences and automatically optimize every interaction, in any channel, across the customer journey. Drive more conversions, win loyal advocates, and cut through the noise every step of the way.
How Can We Help You
Why Choose Us
There is simply no other cloud solution provider with as much experience. We are very selective in who we work with, carefully evaluating and choosing our partners so that we provide our clients with the most advanced solutions. Our unique business process is focused on understanding our client needs in order to propose solutions today that easily scale for tomorrow.