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The Oracle NetSuite ERP Pricing Guide 2020-2021

Find the answers to all your NetSuite ERP cost, licensing and implementation questions in our comprehensive Pricing Guide for buyers.

Introducing the GURUS’ NetSuite Pricing Guide

Do you want to understand how NetSuite pricing works to start budgeting your project? Although we recommend using our fast and easy NetSuite pricer (see above) to get an accurate number for your unique project, our team has assembled a comprehensive NetSuite Implementation pricing, licensing and knowledge guide.

You can read through the information and resources we’ve gathered below, based on nearly two decades of expertise in the NetSuite space.  

As a 9 year running 5-Star Award NetSuite partner, our team of business development professionals, NetSuite Consultants, and NetSuite Integration specialists set the standard for best practices in the implementation, integration and customization of Oracle’s NetSuite ERP solutions.

We work with growing businesses to help scale up their corporate processes with the cloud, resulting in unmatched productivity and efficiency. How do we differentiate ourselves in the market? Simple, through a unique process which reduces risk and optimizes all your day to day business operations.

How Does Oracle NetSuite Pricing Work?

Depending on the size and maturity of your organization, we recommend these 3 core Netsuite Solution Pricing Models to adapt to your business:

NetSuite Starter Package

NetSuite for Mid-Market

NetSuite Enterprise

These three packages depend on your business size and your growth trajectory, with pricing models that are based on the foundation of “Suites”. Unlike the on-premise hardware-based ERPs of a bygone era, NetSuite is a flexible cloud based system. That means that if your business is a better fit for the starter, eventually upgrading to the mid-market edition or adding functionality to manage multi-nationals is as painless as it gets.

In that sense, the main difference between these 3 editions (or “suites”) is simply determined by a few criteria:

  • Number of employees in your organization
  • Number of user licenses needed
  • Number of legal entities

Once you’ve gone through with implementing your initial suite and your company scales, you can consult with your NetSuite partner to readjust your ERP licensing for your increased needs. All of the packages we’ll talk about in this guide share the same underlying code base and deployment model.

Understanding NetSuite Pricing Models at a High Level

NetSuite Starter Package

NetSuite Starter Edition Pricing

The NetSuite Starter package is priced for small businesses. It’s the ideal ERP foundation for companies that operate within one country, have under 50 employees and will require 6-10 user licences. When you choose the starter package, you can also select the SuiteSuccess implementation approach, which allows for a fast set-up - NetSuite calls this the “zero to the cloud in 100 days” approach. As mentioned earlier, you will have the flexibility to seamlessly upgrade from the starter edition to more advanced packages as your company grows.

NetSuite Mid Market Edition Pricing

The NetSuite Mid Market Edition is priced for businesses that require more than 10 user licences or have several legal entities. Perfectly suited for businesses that are expanding their operations across multiple locations or that have more complex requirements to adhere to their day to day processes, the mid market ERP package allows companies to execute consolidated financial reports with multiple currencies. At its core, you still get everything from the aforementioned Starter Edition, but with added customizations and scripting to suit a vaster array of needs.

NetSuite for Mid-Market

 

 

NetSuite Enterprise

NetSuite Enterprise Pricing

The NetSuite Enterprise Edition is built for companies with a large scope of operations and more than 150+ users. In addition to coming with all the features and functionality of the Starter edition, the Enterprise package includes add on modules like NetSuite OneWorld for regularly handling acquisitions and the ability to manage multiple currencies and subsidiaries.

NetSuite ERP for Non Profit Organizations

There is a NetSuite solution for every business - no matter the industry or scope of your business operations. If you’re a Non-Profit organization looking for NetSuite pricing, you can learn more about our Non-Profit NetSuite Packages Here.

NetSuite Enterprise

What You Get Out Of The Box with NetSuite ERP / CRM

Regardless of which package you choose for your ERP implementation, the main differentiator for your NetSuite subscription lingers on your desired number of NetSuite users. While the Mid Market and Enterprise editions do include more features for managing multiple currencies, subs, or customizations catered towards global expansion, the core of your implementation will always include the NetSuite SuiteSuccess Starter Cloud Edition.

Here’s what you get out of the box with your ERP Software:

NetSuite ERP Features:

GL (General Ledger).
AP (Accounts Payable).
Purchasing.
Inventory.
Order Entry.
AR (Accounts Receivable).
Expense Reporting.
Advanced Shipping (with integrated shipping depending on your location).
Use of Fulfillment Requests and Automatic Location Assignment for up to 5000 orders annually.
Real-time Dashboards with key business metrics, report snapshots.
NetSuite Basic Customer Support. Current URL Terms for support are located at www.netsuite.com/supportterms.

NetSuite CRM Features:

Sales Force Automation (SFA) with quote and order management.
Marketing Automation with campaigns.
Partner Relationship Management.
Customer Service/Support.
Productivity tools including contacts/calendar/events.

NetSuite licenses are priced per named user and type of user. NetSuite ERP uses a SaaS model for their pricing structure to facilitate customers moving from one platform to another with minimal upfront costs. Your full pricing depends on which modules you’ll need right from the start, how many users will require a full user license, and how many users you’ll want to issue self-service user licenses to as well.

A full user license is generally issued to roles that require access to specific functionalities in your ERP, such as your CFO, Controller, Director of Operations, VP of Sales, Marketing Manager, and so on. These are the roles within your company that will be leveraging features in NetSuite on a day to day basis to access comprehensive data, build reports, and make critical business decisions.

Meanwhile, a self-service user license in NetSuite is for employees who will perform limited tasks or functions in the ERP system, like time entry for projects, as well as expense tracking and/or expense reports as common examples.

At an executive level, you might ask: “How much does it cost for NetSuite users who only need to access specific reports?”

NetSuite data, including saved searches and specific reports, can actually be exported from your ERP into Excel or Google Sheets for secure sharing using GURUS’ own NetSuite Data Exporter Tool for NetSuite Users. There is a free version and a paid premium version of the application, depending on your requirements.

How many entities/ companies are included in NetSuite’s base price?

NetSuite`s base price includes 1 company/ entity.

Can I get a discount on my NetSuite Licensing / Implementation?

If you’re looking to save on your NetSuite ERP implementation, you’re in luck because Oracle NetSuite offers a brick-by-brick scaling model of software. At its core, NetSuite is a financial software that functions as a very sophisticated accounting system with a strong ecosystem of add-on modules to build an infrastructure. The advantage here is that it integrates with most third party applications and legacy systems, which means that you can strip your licensing and project down to the core essentials.

For example, if you’re already running on a CRM, you don’t have to implement NetSuite’s own integrated CRM module. On the other hand, if you’re looking to completely overhaul and modernize your business processes, you can also take advantage of NetSuite’s growing ecosystem of add-ons.

Oracle has geared its portfolio of products and partnerships to allow its customers to easily build out an all-in-one system for everything from your Marketing to Sales, Payroll, HR, WMS and more.

Before you start your project, it is important to discuss your needs in-depth with an experienced implementation partner and let them know where you want to invest and where you think it’s best to wait to fulfill the need. When you work with a partner, they will ensure that you can efficiently budget out your project based on your company’s priorities.

How Much Does a NetSuite Implementation Cost?

This is a tricky question because no two implementation projects are the same. There are a large number of criteria that will impact the overall cost of a NetSuite ERP implementation. Based on our experience, your estimate can change significantly when we discover more requirements in the following areas:

  • System integration between NetSuite and other applications
  • Historical data migration
  • Custom development of functionality normally outside of an ERP System

As a best practice when discussing your implementation project with a NetSuite partner, we recommend making sure you identify all items in these areas to alleviate surprises down the road. An experienced implementation partner will generally sit down with your team and dive into your requirements to architect a thorough project plan before the start of your project. 

That being said, it is very important that you be as open as possible about specificities that are unique to your business structure, to ensure every detail is given the right amount of attention early on. This will ensure a hitchless go-live.

Does an ERP Implementation Partner Travel On-Site for the project?

We strongly recommend that the Project Manager and Lead Consultant(s) be on-site for the Planning and Architecture and Project Kick-Off for an ERP implementation.

Depending on your type of business, our team will travel on-site to ensure a seamless process during your go-live as this can be a very intense period of time during any ERP project. 

The remainder of the engagement takes place at GURUS Solutions’ offices. When not on-site, we use virtual meeting tools (Zoom). However, with the current global situation, an on-site visit might not be convenient depending on the timing.

In that case, our team is adept at taking on Remote implementation projects and working through digital tools to ensure as smooth a communication as possible. You can learn more about our Remote-Enablement here.

Can I get a discount on your rate for the Implementation project?

The main factors affecting your rate will be the size of your implementation and the timeline for your go-live.  For large implementations, we offer discounted prepaid banks of hours. We can also be more flexible if you have more time to go live, as it is easier to schedule your project activities with the availability of our team.

Ask your Gurus Sales representative what options would be available for you.

How fast can a NetSuite Implementation Team start my project?

With most NeSuite partners, you can expect your project to start 2 to 4 weeks after you sign your Service Agreement.

How long will it take to go-live with a NetSuite Implementation?

Based on nearly two decades of experience working with businesses across most major industries, we estimate that the average Go-live with NetSuite ranges within 90 to 120 days after the project kick-off.

GURUS Implements NetSuite with our Sherpa methodology, using a phased approach and by leveraging the NetSuite SuiteSuccess modules.

NetSuite Subscription Billing & Length

Due to its SaaS (Software as a Service) model, Oracle NetSuite ERP is a fully subscription based platform. When you’re signing on for an implementation, you have a lot of flexibility in managing your subscription length. For example, you can subscribe on a monthly basis or yearly. 

However, if you’re implementing a new ERP system, you’re likely in it for the long run. In that case, there is a sweet spot that we recommend to NetSuite customers. Signing on for a longer term (5 years or more) subscription with NetSuite is a good way to guarantee a fixed price for the future. That means that you won’t get impacted by possible price increases when renewal periods come along.

For the sake of ensuring you get the best price protection and contract term for your needs, we recommend discussing with your NetSuite Partner.

Do I need a NetSuite Sandbox?

NetSuite sandbox is a testing environment that Oracle offers to its customers on a license basis. This is provided at an additional cost to your ERP license. 

Your sandbox will function as an identical copy of your NetSuite instance and production environment, allowing you to test new changes, scripting modifications, add-ons and upgrades before they go live. This is important if you foresee any customizations, changes or scripting being done in your instance. 

To learn more about NetSuite Sandbox or to request information, check out our page or download our free data sheet.

 

 

What is a NetSuite Partner and why work with one?

The cloud offers innovative ways to differentiate yourself in a competitive, global business environment. From a 360 degree view of the customer business experience, to a “Single Source of Truth”, and real-time access to information anywhere/anytime, cloud technology has proven success in increasing business efficiency. NetSuite’s sophisticated ERP software goes beyond that in offering a very flexible solution that molds to your business specificity and can adapt to your company growth and shifting business processes over time.

You want your core system for enterprise resource planning to be as agile as possible, because that solidifies your entire business infrastructure. In his book, “Scale Up Your Business with Cloud Technology”, GURUS Founder Martin McNicoll calls this “Future-Proofing”. If anything, the unpredictable market shifts of 2020 going forward have made the case for how crucial flexibility and agility have become in the technology market.

So where does an ERP Implementation partner come in? They are not just there to install your system for plug and play, but rather to help you optimize it and ensure it’s well adapted to your company. An ERP implementation can be like a heart transplant for most companies - choosing your NetSuite professionals is like getting to pick the heart surgeon that does your operation.

 

Their experience, knowledge and willingness to collaborate will be crucial during the process of implementing and integrating your new Cloud ERP system. Your NetSuite consultants will be able to guide your team through everything from change management to translating specific processes into powerful automations to ensure you’re getting the most bang for your buck and are set for the future.

Long after implementation, the right partner will also stick around for questions, support, optimizations, scripting, training, and anything else you’ll need related to your new ERP in the future. Even more, they’ll already have a strong familiarity with your team and business, which will make any work you need as streamlined as possible.

Why NetSuite Customers Choose GURUS Solutions for their Implementation

GURUS Solutions recognized the potential of cloud-based solutions in 2005 and has been ahead of the game ever since. 

Our dynamic team of business and technical professionals set the standard for best practices in the assessment, implementation, integration, customization and optimization of NetSuite ERP Software. We scale up business with cloud solutions for financials, CRM, Marketing, eCommerce (Shopify, Amazon) and more, which results in unmatched productivity and efficiency. Experience is everything, and when paired with proven methodologies, effective risk management, change management and a proactive approach to account management, GURUS Solutions creates value for its clients time and time again.

Our Vision and How We Stand Out

We Scale Up Businesses with Cloud Solutions. Our vision is to understand your business goals, processes, people and technologies, and review possible solutions to help you focus your business efforts on future growth. We work with many organizations who spend more time working for the technologies rather than having the technology work for them, which often results in a lack of focus on their core business. We strongly believe in leveraging streamlined methodologies, processes, and cloud solutions to Scale Up Businesses!

Three key differentiators of working with GURUS Solutions:

Discovery and Alignment:

Our clients have an opinion on the type of solution they want. It is GURUS Solutions’ mission to clearly understand all aspects of our clients’ business (strategy, objectives, etc.) in order to recommend the best approach / architecture, as well as identify limitations, risks and gaps.

Sherpa Methodology - Flexible Mode of Engagement:

After discovery, assessment and architecture, we employ collaborative modes of engagement and iterative work. We make a point to ensure your involvement in every step of the project. With GURUS Solutions, you choose your level of engagement. Some clients have champions on staff and simply want training, coaching and guidelines in the implementation / integration / optimization of their solution, whereas other clients may request an all encompassing delivery, service and execution from GURUS Solutions.

Learn more about the three flexible ERP Implementation styles we offer here.

Proactive Account Management:

GURUS Solutions is dedicated to its clients long-term; we value our business relationships. Once the project takes place, we will continue to propose new ways for our clients to make the most out of their solutions.

The GURUS Approach to NetSuite Implementation

When considering the implementation of a new technology, regardless of whether it is web-based or in-house server-based, every company will face the four elements presented in this approach:

  • Strategic Initiative(s): You have a strategic plan and the partner / solution you select needs to support your initiatives;
  • Technology: You are already considering various technologies, cloud-based or not, and you are also evaluating Gurus Solutions  for software solutions such as NetSuite;
  • Process: Over the course of the next few months, you will be asked to truly map out and question your process(es). Implementing a new technology offers the best opportunity for process improvement and realignment with best practices.

 

  • Change Management: People are key to implementing new technology however they are often resistant to change. Employees may experience concerns or fears of changing their day-to-day processes, while learning a new system. Experiencing a positive implementation and successful business transformation often relies on the deployment of a strong change management strategy focused on continuous improvement.
Our Proven 5-Step Process to Implementing NetSuite

 

 

GURUS Solutions uses a stage/gate process, carefully placing quality measures at the beginning and end of each phase of the engagement, to ensure that strategic initiatives, technology, processes, change management requirements, and challenges are fully addressed.

Discovery

Hand in hand with Netsuite, Gurus Solutions understands and evaluates your business and technologies. We want to propose solutions that truly fit your needs.

Design / Architecture

Architecture is the stepping-stone of our unique process. Our Business Analysts will review the key aspects of your business goals, current processes, systems, workflows, activities, and resources. We will  evaluate your challenges, objectives, and timelines in order to clearly define your requirements while identifying constraints, risks, and gaps.

Scope

The details collected during the architecture provide the information required for the design of a robust proposal, tailored to your requirements. We will validate the scope with you, and make revisions to ensure all key stakeholders are in agreement.

Project (Kick-Off to Post Go-Live)

We will work in close collaboration from Kick-Off through to Post Go-Live. Interactive workshops, training sessions and weekly progress reports will provide you with full project visibility and control.

Change Management

GURUS Solutions embraces the ‘Train the Trainer’ approach to empower your team and make sure your resources are self sufficient. We work with you to understand your needs and develop the training, documentation and/or support packages that fit your requirements.

Proactive Account Management, Continuous Improvement, and Optimization

Once your system is live, GURUS Solutions will be there when you need us. We will help ensure that you are leveraging the expected results. You will be assigned an account manager who will regularly review your progress, and propose solutions to continuously improve and optimize your solutions.

NetSuite Modules by Industry

Every company comes with its own unique requirements when it comes to implementing a new ERP system. That’s where a heavily scalable cloud solution like NetSuite truly excels. NetSuite’s expansive ecosystem of modules, add-ons and integrations allow you to choose your license, set-up and build based on your unique needs.

You can start exploring the different modules and plan your implementation project by referencing our online selection tools.

You can also download our NetSuite Modules by Industry guide here.

 

 

Industry-Specific Solutions for NetSuite

Over nearly two decades of playing in the NetSuite waters has inspired our team to engineer our own set of powerful solutions for industries that we specialize in. Take a look at some of our custom solutions and see if they’re the right fit for you.

In 2020, GURUS Solutions launched a brand new arsenal of Data Power Tools for NetSuite customers - geared for everything from Business Intelligence (BI) to Machine Learning, Data Processing and more. Click on the image below to find out how GURUS can power your new ERP to take your business to the next level of your growth.

Looking for more NetSuite information? Take a look at our Frequently Asked Questions here.

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