NetSuite Self-Assessment Guide
Assess your NetSuite support and optimization performance.
GURUS Solutions leverages a portfolio of 2500+ successful NetSuite projects. We can help you whether you’re looking for training, functional or technical assessment, a health check post-go-live, or a specific optimization for your unique business processes.
Based on more than 18 years of experience in everything NetSuite, our NetSuite self-assessment guide gives you the privacy to analyze your current system and help you find the right package to accomplish business goals.
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What you need
- You are looking to have quick on-demand technical support either via email or phone.
- GURUS offers different support programs that can be tailored to your needs
- Time to respond, prepaid bank of hours, 5/7 or 7/7 support.
Typical Duration & When
- Duration
- Hourly based
- Pre-paid bank of hours
- Several support packages are available for your specific needs
- When
- You would like to have someone available to support your team
- You would like to ask questions from time to time and speak to an experienced functional consultant for guidance.
- Time and budget is tight and you don’t have the manpower to train internal employees.
NetSuite has a lot of complex pathways that often require support services. At GURUS Solutions, we handle a wide range of support requests whether it’s before or after the go-live, during the implementation process, or years later when you’re looking for customized solutions.
What you need
- On-site assessment with your team to review your objectives, pain points and current situation.
- Typical tasks are:
- Review of strategic objectives
- Business assessment (functional)
- Identify and prioritize issues
- Throughout the process, key observations will be noted with an in-depth summary. Highly recommended to be done on-site.
Typical Duration & When
- Duration
- 1-3 days on-site followed by 1-2 days of analysis and solution design
- When
- You’ve been wanting to leverage NetSuite and improve certain operations, but you’re not quite sure where to begin.
The user experience for NetSuite is crucial to success. Our team will come in and review your strategic objectives and discover your pain points in order to learn more about your struggles and create a plan for growth and success.
What you need
- Review your Netsuite instance (health check) to ensure the foundations are good.
- You’ll uncover subjects on:
- General configuration
- Security and access
- Customization and scripts
- Integrations
- Third party applications
- You’ll also be provided a summarized report highlighting observations and recommendations.
Typical Duration & When
- Duration
- 4 - 16 hrs
- When
- You want to validate if your instance is configured following best practices
- You have performances issues
- You are concerned about access and security
Your NetSuite assessment is in safe hands with our team of system administrators who use evidence based best practices to align with overall goals.
The foundations of any software are the most important and should be monitored on a yearly basis. Once the core areas of processes are in stable condition, there is much more possibility for business growth.
What you need
- You would like to address a specific issue or project you have identified with your instance.
- Typically, a pilot project is small (<40hrs) with a well-defined scope. The objective is to have a quick and measurable result short term.
- Prerequisite: Technical assessment call to define the scope to be evaluated
Typical Duration & When
- Duration
- GURUS solutions will provide an effort estimate based on the scope of work.
- When
- Specific challenges have been identified that need improvements to be implemented.
- Need to demonstrate a high ROI.
- Looking to see if working with GURUS is the right partnership.
Depending on the NetSuite area needing attention, our team will come in, analyze and solve the issue.
What you need
- Your current team doesn’t have the experience or knowledge to support the upcoming project.
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Typical projects include:
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Integration
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eCommerce (Suite Commerce Advanced)
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Customization
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Automation & Workflow
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GURUS will provide an estimate and will assign a project manager to ensure the project is delivered on time, coordinate the team, and provide visibility on the budget & risks.
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Typical Duration & When
- Duration
- Gurus will provide an effort estimate based on scope of work.
- When
- Your internal team doesn’t have the resources or knowledge to complete a certain task within NetSuite.
- The need to focus on important business objectives requires you to collaborate with external professionals.
- You can supplement your team with additional help and knowledge.
- You want to provide your team with additional resources and expertise
As a company grows, certain aspects of NetSuite that weren’t once required are now essential.
For NetSuite optimization packages, GURUS Solutions has worked alongside partners, grown to master different third-party applications, and has even designed in-house products to enhance your NetSuite performance.
What you need
- We offer targeted coaching sessions on specific subjects:
- Pricing and promos
- Forms
- Workflows
- Revenue recognition
- Multi-currency management
- The sessions will be prepared based on actual scenarios on your instance and our specialist will configure Netsuite with you.
Typical Duration & When
- Duration
- About 2 - 4 hours per session and preparation time.
- When
- You require updated modules and functionalities within NetSuite as well as personalized training on these specific changes.
Based on a three-tired approach, we can be as involved or uninvolved as you require.
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