Should I Buy SalesForce Sales Cloud or Use the CRM Included in NetSuite?
GURUS has been implementing NetSuite since 2005, and Salesforce since 2014.
NetSuite does come with a fully functional CRM system, built right from the beginning alongside the financial and integrated with all functionality—from finance, inventory management, and manufacturing, to cases (help desk) and the web. NetSuite has been built with the order at the center of the system. Salesforce took a very different approach and has put the customer (the account) at its core.