Support

Support

We provide ongoing NetSuite support after your initial Go-Live phase

  • Ensure your system is running at its highest efficiency while avoiding unnecessary risks
  • Two support packages offered based on your needs: GuruSupport & GuruSupport 360
  • Gurus is a 7-year consecutive 5-star partner with 80 in-house consultants to help you grow
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Activity: Ongoing Improvement!

High performance companies need to know that their systems are up and running as efficiently as possible. 100% up-time is often the goal and we offer two distinct support packages to provide you with peace of mind.

GuruSupport

Gurus focuses on your system and makes sure it keeps your organization running! Do you only need minor support from time to time? Want to ensure a major issue doesn't cause endless headaches? No problem, GuruSupport has you covered. GuruSupport runs on an hourly time bank, valid for 1 year from the date of purchase.

GuruSupport360

Stop paying a lot of money for support that you may not use! How many real hours do you get to take advantage of in your support contract? If you don't use them, do you lose them? Our approach is different. Our monthly reviews, focus on the realignment of time/hours not used and outlines new ways to leverage unused support hours in order to optimize your system...Sounds good? Then you need GuruSupport360.

Approach

Above all, we are passionate pioneers who inspire tomorrow’s enterprises in the way they face their daily challenges.  We are the GURUS who get the work done.

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Resources

Check out our educational resources to learn more from our in-house industry thought leaders, our customers, and the experts we work with in the field.

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Process

Our unique process ensures that we understand and evaluate your business and technologies and then we propose a solution that truly meets your specific needs.

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We Can Help You

Get involved with Gurus at any stage of your project. We can help with everything from product selection to implementation and training.

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Why Choose Us

Our unique business process is focused on understanding our client needs in order to propose solutions today that easily scale for tomorrow.

 

Approach

Above all, we are passionate pioneers who inspire tomorrow’s enterprises in the way they face their daily challenges.  We are the GURUS who get the work done.

Learn More

Resources

Check out our educational resources to learn more from our in-house industry thought leaders, our customers, and the experts we work with in the field.

Learn More

Process

Our unique process ensures that we understand and evaluate your business and technologies and then we propose a solution that truly meets your specific needs.

Learn More

News & Events

Blog

  • May 19

    What is an ERP (Enterprise Resource Planning)

  • Mar 01

    What is NetSuite eCommerce?

Talk to us

Chelsea
Business Development Representative

Hi, what can I help you with today?