"Webinars as short as your coffee break"

Coming to you this September 2019

Episode Topic:

Innovative Payment Processes in 2019: How is the User Experience Evolving?

With Guest Speaker:

Mark Paley, VP of Sales at Cardknox (Featured on the BizTank show)

Episode synopsis:

In the series premiere of SUITE LIFE TV, our regular hosts, Athen Bozoglu & John Serino, from leading ERP solution provider, GURUS Solutions, sit down with featured speaker, Mark Paley, VP of Sales at Cardknox, a leading Fidelity Payments company based out of NYC.

Together, our hosts and featured guest discuss the importance of client-first mentality and prioritizing the user experience. For example, what is the detriment of being a cash-only bar or a cash-only cafe in an age where most customers make payments using their phones or cards - do these establishments have your user experience in mind? How are you, and other entrepreneurs around you shaping their businesses to meet their client’s expectations?

We will also be taking a deep dive into payments processes in 2019, answering questions about what actually has changed in the merchant and customer experience from only 5-10 years ago, and how you can adapt your business processes to get ahead of the payment trends and meet evolving user expectations.

We buy, sell, and consume products on a daily basis - that’s why we’re looking to delve deeper into the trends, processes, and expectations as buyers and sellers in an era of fast-paced, ai-driver consumerism.

Register now to watch the first episode of SUITE LIFE TV as it launches.

About Suite Life TV:

Suite Life TV is your full access pass to our re-conceptualization of “the webinar”. Broken into shorter segments where our regular hosts, Athen Bozoglu and John Serino (from GURUS) answer your tech-related questions. Join us as we cover different business needs, trends, and new technologies and sit down with leading industry experts to give you the best information available. Our videos are only as long as a coffee break and packed with the information to help you evolve your business knowledge.

So grab a coffee, tea, or smoothie, and take a moment to enjoy SuiteLife TV.

About Mark Paley:

Mark Paley, VP of Sales at Cardknox, is a passionate sales leader with an award-winning business background and an impressive track record of success. In his current role as Vice President of Sales at Cardknox, a Fidelity Payments company, Mark manages a team of sales professionals who focus their efforts on promoting Cardknox’s cutting-edge payment solutions and forging exciting partnerships with businesses in every industry. 

Prior to his current role, Mark was a nationally acclaimed Financial Advisor in the insurance and financial services industries, winning multiple awards including Northwestern Mutual’s "National Bronze Leader." While in this position, Mark held a number of leadership roles such as District Sales Manager which entailed coaching and mentoring a team of professionals.

Mark has been featured in many articles and publications including Yahoo Finance, Northwestern Mutual’s “Columns”, the Detroit Jewish News, and Bellevue University’s “The View” alumni magazine.

About Cardknox:

Cardknox is an omnichannel payment gateway that can be seamlessly integrated with a wide variety of POS systems, ERP software, e-commerce platforms, and mobile solutions. Compatible with most major payment processors and terminal manufacturers, Cardknox gives users the flexibility to customize their payment processing for an enhanced merchant and customer experience—all while utilizing proprietary technology to qualify transactions for the lowest interchange. Cardknox serves thousands of partners and customers across every major industry throughout the United States, the United Kingdom, and Canada.

Cardknox offers a seamless integration with NetSuite that allows businesses to process ACH and credit card payments directly from NetSuite's leading ERP software. Users of this integration can securely store customer payment information on file to streamline billing and prevent data entry errors.

Athen Bozoglu

Digital Media Specialist

Who are your hosts?

With a background in communications, Athen is an outspoken tech enthusiast who is passionate about tomorrow’s leading business strategies. When he’s not blogging about the latest tech trends, you might catch him with a hefty book and a glass of red wine. His life inspiration is The Dude, but he talks like a character out of an Aaron Sorkin film. On the odd occasion when he’s writing about Cloud ERP, he’s probably busy attempting to throw together the great American novel.

As host on Suite-Life TV, he tries to get to the core of the age-old question: What is the dividing point between technology and success? Suite Life TV is his opportunity to look at the human element behind new technologies, and critically analyze what makes software work in fast-growing businesses.

Athen wants to be the dude, but John is The Dude.

John has years of experience in the media world, working with industry leaders such as digital titan, MINDGEEK. He comes from a strong SEO background, having attended and spoken at countless international media conferences, including Google Dance. John has been an active participant during the evolution of tech media and the transition to digital marketing. In his free time, he has a love of music and is passionate about his guitar, playing regular shows in his community.

Obsessed with technology from an early age and with a strong background in marketing, John is passionate about meeting new people. He loves getting to know experts across different industries and try to break down their formulas of success.

John Serino

Marketing Director

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