Updating passwords is a routine but essential part of maintaining NetSuite security. The guide below outlines how to change your own password as well as how administrators can reset credentials for employees.
Here's How to Change a Password in NetSuite
You can apply the password change to your own account or as an account administrator for a specific user.
To change your own password:
- Log in to your instance.
- On your dashboard, navigate to the Settings portal.
- Click the Change Password link.
- Enter your current password.
- Note: Before you enter your new password, be mindful of the password criteria as set out by NetSuite to ensure that your password is not only compliant with NetSuite standards, but also secure.
- Enter your new password.
- Enter it a second time to confirm.
- Save when all the green checks have been completed for the password criteria.
Talk to an expert about How to Change a Password in NetSuite
To change a password for an employee:
- Navigate to the employee record.
- Click Edit.
- Navigate to the Access sub-tab.
- Click checks into the following boxes:
- Give access.
- Send notification email.
- Require password change on next login.
This will give the employee access to NetSuite, inform them via email they have access and can now log in, and will create a forced prompt during login to change their password as per best practice.
Alternatively:
- Click a check into the box Manually Assign or Change Password.
- Enter a password for the employee.
- Check the box for Require Password Change on next login.
This will allow the administrator to give access to the employee with a password of their choice and then allow the employee to update it to ensure security.
And there you have it, password changes made easily and efficiently.
FAQ on NetSuite Passwords
Q: Can I reset a user’s password if they are locked out?
A: Yes. Administrators can unlock an employee record and assign a temporary password through the Access sub-tab, ensuring Require Password Change on next login is selected.
Q: Why don’t I see the Change Password option in my Settings?
A: Your role may not allow password changes. An administrator can update your role permissions or adjust your login restrictions.
Q: Does NetSuite enforce password expiration?
A: Password expiration depends on your account’s security policy. Administrators can configure expiration settings under Setup > Company > Password Policy.
Q: What if SSO or 2FA is enabled?
A: When using Single Sign-On, password management may occur through your identity provider instead of NetSuite. Two-Factor Authentication still requires password updates within NetSuite unless SSO overrides it.