What is an ERP/NetSuite Implementation Partner?


When you’re looking into an ERP implementation project, finding an implementation partner is a key step to ensuring your project’s success. 

In this video, GURUS CEO, Martin McNicoll, explains what exactly an ERP implementation partner does, what they should do for you, and why choosing the right partner to help guide your implementation and integration process will make the difference between a successful and unsuccessful project.

To find out more about choosing the right ERP implementation partner, check out our blog, How to Choose the Right ERP Implementation Partner for Your Business.

Contact a NetSuite Implementation Expert

Video Transcript

Hi everybody, my name is Martin McNicoll, CEO of GURUS, and today, I’m going to answer the question to: “What exactly is an ERP implementation partner? What do they do?”

When you’re looking into an ERP system like NetSuite, you'll probably hear a lot of buzzwords being thrown around. If you’re unfamiliar with the terms like Cloud, ERP, Netsuite, and all of the other technical jargon around it, this may sound like a foreign language to you.

NetSuite Implementation Partner


Let’s see if I can help clear up some of the basics.

Your ERP implementation partner is not necessarily the same as the company selling you the software. In the same way that you can buy an iPhone from Apple or Best Buy, you can get your ERP implementation done by the software provider or a licensed reseller that is local, specializes in certain areas and industries that might be more relevant for your needs. 

For example, at GURUS, we not only offer NetSuite services but we’ve also developed a number of best practices and custom solutions in the last 14 years, available for industries like Wholesale, Manufacturing and Professional Services - including game-changers solutions for marketplace reconciliation, container management and engineer to order. 

These are what you call differentiators when it comes down to picking your NetSuite pros. 

Just look at the studies, the implementation partner that you choose to help guide your implementation and integration process will make the difference between a successful and unsuccessful project. They will also stick around to support your team in the future. 

My pro tip for choosing the right partner is finding a team of consultants with experience in your industry and a proven approach to diving deep into your processes before beginning a project. 
We call this the business process assessment phase. 

It involves your implementation partner screening your day to day processes and sitting down with your execs to evaluate the depth of your requirements. It is the make-it-or-break-it factor in your NetSuite project as this will drive your whole project.

What are some signs that you have the right NetSuite partner for your System implementation?

We actually wrote a guide on choosing the right fit before taking on a project. Take a look at the link below and download your guide today, and check out my book - Scale up your business with Cloud Technology: A Practical Guide to Future-Proof Your Business.