Innovative Payment Processes: How is the User Experience Evolving?
With Guest Speaker:
Mark Paley, VP of Sales at Cardknox (Featured on the BizTank show)
In the series premiere of GURUS Cloud Connect, our regular hosts, Athen Bozoglu & John Serino, from leading ERP solution provider, GURUS Solutions, sit down with featured speaker, Mark Paley, VP of Sales at Cardknox, a leading Fidelity Payments company based out of NYC.
Together, our hosts and featured guest discuss the importance of client-first mentality and prioritizing the user experience. For example, what is the detriment of being a cash-only bar or a cash-only cafe in an age where most customers make payments using their phones or cards - do these establishments have your user experience in mind? How are you, and other entrepreneurs around you shaping their businesses to meet their client’s expectations?