NetSuite eCommerce - How to Integrate and What You Should Know

• Reconcile multiple marketplace channels (Amazon, Shopify, Walmart, etc) to maximize sales and grow your business.

• Automate lengthy processing at the end of the month (no more spreadsheets).

• Have a trace of the settlement file in NetSuite.

• Allows you to have Key Performance Indicators (KPIs) on metrics important for your business.

With this solution, you can:

• Automatically link settlement lines with transactions

• Update the transactions with reasonable fees

• And automatically create payments if necessary and link them to the transaction and settlement

• Speed up manual processes so you can focus on the 1% of the issues and determine what needs to change in the process to address those issues

• Use KPIs for marketplace accuracy and to handle marketplace settlement delays (how long it took to be settled)

• There can be several discrepancies in the amounts due to extra fees (ex: FBA fees, gift-wrapping fees, etc).

• It can be difficult to process returns.

• Adjustments and transfers are not being handled, and this is typically a labor-intensive process.

Overall, it is tough to get an accurate value of costs until the marketplace sells the goods and provides you with actuals at the end of the month. You want to be able to track transactions from the customer order on the marketplace, all the way to the settled order in NetSuite

Is This Solution The Right One for You?

Our powerful Marketplace Reconciliation Solution for NetSuite Users is geared towards helping Retail and Wholesale Businesses that:

• Sell goods on any online marketplace where you record sales as they happen and need to reconcile against actuals at a later date

• Need to record extra fees not available or accurate at the time of sale (ex; FBA, FBM) Have to reconcile against your bank statement

• Have a large portion of their sales that comes from selling on online marketplaces An Amazon Prime seller

• Need to calculate profit margins or other marketplace-specific KPIs in NetSuite

• Sell on a few marketplaces with high volume of transactions or sell on a high amount of marketplaces

Automated Order Management

Automatically share order information between your Amazon eCommerce platform and your NetSuite back-office system.

Quicker Reaction Time

With a 360-degree view of your inventory at all times, get the visibility you need to quickly react to dropped orders, low stock, or high-traffic sale periods.

Decreased Order-to-Cash Time

Orders are processed quicker and more efficiently between your systems so your business can stop managing orders, and start making more sales.

Real-Time Inventory Counts

Get accurate, real-time inventory data across multiple warehouses to ensure you always know when inventory is low, items are sold out, or your stock has been replenished.  

Automatically map out the flow of data for products, inventory orders, fulfillment, payments, refunds, and cancellations.

When you add or change a product in NetSuite, Boomi syncs any product information to Amazon Seller Central including:

• Inventory count

• Pricing Information

• Product images

When you create a new order, the integration syncs customer, order, and item information such as:

• Item quantity

• Total order cost

• Customer payment method

• Tax information

When the order ships, Amazon captures the payment from the customer, and the payment method is recorded in NetSuite.

Should a customer require a return or refund, the return will be processed in Amazon and a credit memo will be created in the next week to complete the refund/ return.