About We Know Training
We Know Training (WKT) is a leading Canadian company focused on online course delivery, training technology, and credential verification. Headquartered in Edmonton, Alberta, WKT serves customers across regulated industries, including safety, financial services, transportation, real estate, and more, where learners can train, certify, and prove that training was completed.
WKT operates a portfolio of well-known publisher brands across Canada, including Danatec Educational Services, Business Career College, Cancel, and REO, where their training is sold and delivered. Across these brands, the company serves two distinct customer types.
The first is training infrastructure clients: training providers, regulators, associations, public sector bodies, and government agencies that use WKT's platform to build, deliver, and manage credential training for their networks. The second is regulated training clients: corporate buyers and individual learners who purchase content to stay licensed, certified, and compliant.
As WKT continued to grow across brands, customer types, and revenue-sharing partnerships, the team realized their existing ERP and surrounding processes could no longer keep up. They needed a modern, scalable system that could centralize operations, automate manual work, and give leadership the visibility required to make confident, data-driven decisions.
We Know Training Outgrew Excel and Manual Workarounds
Like many growing companies, WKT had accumulated an ecosystem of Excel workbooks and manual processes around their legacy ERP. Every revenue-sharing calculation, vendor bill, and leadership report involved exporting data, performing manual calculations in spreadsheets, and re-keying the results back into the ERP. This was especially painful for WKT's revenue-sharing model, where partner businesses earn a percentage of sales generated through WKT's platform. Because the legacy system wasn't set up to track which products were part of revenue-sharing arrangements, the finance team had to maintain parallel spreadsheets just to know what was owed to whom.
“We had numerous Excel workbooks created for clients to do calculations on exported data, and then we had to manually key that information into our old ERP to create vendor bills. It was time-consuming, error-prone, and we had no visibility in the system on which products were part of revenue sharing unless we went back to our spreadsheet.”
- Ricky Sekhon, VP of Finance, We Know Training
On top of revenue sharing, the team struggled to predict course-level profitability, a critical question for a business built around partner-driven sales. Leadership reports also had to be assembled by hand in Excel rather than generated natively from the ERP.
Why NetSuite Was the Clear Choice for We Know Training
When WKT began evaluating modern ERP platforms, two solutions made the shortlist: NetSuite and Microsoft Business Central. Ultimately, NetSuite stood out because so much of what WKT needed was already available natively, without the heavy configuration and customization that the alternative would have required.
For a finance leader managing constantly evolving reporting requirements, NetSuite's saved-search framework was a particularly important fit. It replaced one-off Excel reports with a flexible, repeatable reporting layer built directly on live ERP data.
"We went with NetSuite because we could use a lot of the modules natively out of the box, as opposed to having to do significant configuration and customization. The dashboard capabilities, the user-friendly interface that even non-accountants could understand, and the saved searches that let us slice and dice data any way we needed were exactly what we were looking for."
For a finance leader managing constantly evolving reporting requirements, NetSuite's saved-search framework was a particularly important fit. It replaced one-off Excel reports with a flexible, repeatable reporting layer built directly on live ERP data.
Why We Know Training Chose GURUS Solutions
GURUS Solutions was introduced to WKT during their NetSuite discovery phase. From the first conversation, the GURUS team set themselves apart by taking the time to understand WKT's specific challenges, rather than pitching a one-size-fits-all solution. After weighing their options, WKT chose GURUS for three key reasons:
✅ NetSuite Preferred Partner, Based in Canada
As a NetSuite preferred partner headquartered in Canada, GURUS offered the local presence, time-zone alignment, and Canadian context that WKT considered essential when selecting an implementation partner.
“GURUS being a NetSuite preferred partner based in Canada was one of the biggest assurances we wanted. The team was great to chat with, and they actually took the time to understand our problems and explain how NetSuite would solve them.”
✅ A Consultative, Problem-First Approach
The GURUS team took the time to understand WKT's pain points and walked through exactly how NetSuite would address each one, building confidence well before the first configuration session.
✅ The Sherpa Methodology
GURUS's collaborative implementation model empowered WKT's team to learn the system as it was being built, leaving them fully self-sufficient at go-live.
GURUS Solutions’ Sherpa Implementation Methodology
When it came time to implement NetSuite, WKT didn't want a "black box" rollout where a consulting partner configured everything behind the scenes. They wanted to own their NetSuite environment from day one, understanding how it worked, why decisions were made, and how to maintain and evolve it after go-live.
That's where GURUS Solutions' Sherpa method came in. Rather than performing all the configuration work on WKT's behalf, the GURUS team guided WKT's internal team through each session, transferring knowledge as they built.
The result is a NetSuite environment that WKT's team genuinely owns. They are capable of adapting workflows, building new saved searches, and supporting the business without being dependent on outside help for everyday changes.
"We opted to go with the teach method that GURUS presented. GURUS didn't have to do too much of the configuration work but guided us during each of the sessions. We wanted to understand how the system worked ourselves and be self-sufficient after the go-live date."
Benefits of a Partnership with GURUS Solutions
With NetSuite live and the Sherpa method paying ongoing dividends, WKT has moved past the manual Excel-and-rekeying cycle that once defined their back office. Revenue sharing is visible inside the ERP, profitability questions can be answered with live data, and leadership reports come out of a real reporting framework instead of being rebuilt in spreadsheets every month.
Just as importantly, the team that lives in the system every day understands it deeply, because they helped build it.
"I would 100% recommend GURUS. The team was super easy to work with. They didn't make the process overly complicated, and they asked the right questions to make sure they understood the full scope of the work."
For a company powering training and credentialing across some of Canada's most regulated industries, having a finance and operations backbone they can trust and own is exactly the foundation they needed to keep growing.
Take Ownership of Your NetSuite Implementation with GURUS Solutions
If your team is ready to move beyond manual workarounds and wants a NetSuite ERP implementation built around your business and your people, GURUS Solutions can help. Whether you're evaluating NetSuite for the first time or looking for a partner who will empower your in-house team, our consultative, teach-led approach is designed to leave you confident and self-sufficient.