Our Process

1

Discovery

Gurus are passionate and curious. We want to understand and evaluate your business and technologies, to propose solutions that truly fit your needs.

2

Assessment & Architecture

Assessment is the stepping-stone of our unique process. Our Business Analysts will review and document the key aspects of your business goals, current processes, systems, workflows, activities, and resources. We will evaluate your challenges, future objectives, and timelines in order to clearly define your requirements while identifying constraints, risks, and gaps. Gurus ensure that no stone is left unturned.

3

Scope & Initial Project Plan

It is all in the details. All the information collected during the assessment and architecture provide the details required for the design of a robust proposal, tailored to your requirements. We will validate the Statement of Work (SOW) with you, and make revisions to ensure all key stakeholders are in agreement.

4

Project

(kick-off to post go-live)

We are a team! We will work in close collaboration with you from Kick-Off, Implementation, Data Migration, Pre Go-Live, Go-Live to Post Go-Live. Interactive workshops, training sessions, weekly progress reports and project plan updates will provide you with full project visibility and control.

5

Change Management

Gurus embraces the ‘Train the Trainer’ approach to empower your team and make sure your resources are self sufficient. We work with you to understand your needs and develop the training, documentation and support packages that fit your requirements.

6

Proactive Account Management

Once your system is live, Gurus will be there when you need us. We will help ensure that you are leveraging the expected results. You will be assigned an account manager who will regularly review your progress, and propose solutions to continuously improve and optimize your solutions.

News & Events

Blog

  • May 19

    What is an ERP (Enterprise Resource Planning)

  • Mar 01

    What is NetSuite eCommerce?