NetSuite AI Update: What’s New with NetSuite Next


 

If your radar covers ERP + AI, buckle up, because NetSuite just dropped some serious signals.

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What’s New with NetSuite AI

1. NetSuite Next, The AI-Native ERP

Oracle NetSuite has unveiled NetSuite Next, a next-generation ERP built with AI at its core. The update introduces:

  • Conversational AI and natural-language search through “Ask Oracle”, allowing users to query and act on data in plain English.

  • Agentic workflows that can propose, monitor, and automate actions across finance, operations, and supply chains.

  • A seamless upgrade path , no full migration needed. NetSuite Next is rolling out across North America within the next year.

“It’s not just ERP with AI features; it’s AI built into the ERP fabric.”

2. The SuiteCloud Partner Ecosystem Grows Smarter

The SuiteCloud Developer Network (SDN) has been upgraded to fuel AI innovation. Highlights include:

  • AI Connector Service: bring your own AI or LLMs and link securely to NetSuite data.

  • SuiteAgents Framework and AI Toolkits:  build intelligent workflows, summaries, and document-AI tools.

  • AI Studios:  no-code tuning tools for prompt behavior and narrative insight.

  • AI Elite Partner Tier:  recognizing ISVs and partners specializing in AI SuiteApps.

This expansion empowers NetSuite partners (like GURUS Solutions) to deliver industry-specific AI experiences tailored to clients’ business models.

3. AI in Action , Real Use-Cases

AI isn’t staying theoretical:

  • NetSuite + BILL Partnership is revolutionizing accounts payable automation, embedding intelligence directly into finance workflows.

  • Massimo Group integrated Claude AI by Anthropic with NetSuite to enhance operations and customer engagement.

Together, these prove AI is not a demo anymore , it’s being operationalized across industries.

4. Why It Matters for Businesses

For NetSuite users (and those considering ERP upgrades):

  • You can now explore embedded AI vs. bolt-on solutions.

  • Non-technical users gain the ability to query ERP data in natural language.

  • Partners and consultants can create custom SuiteAgents for specific workflows , like vendor management, inventory optimization, or project costing.

From a strategic standpoint, this shift turns ERP systems from “record-keeping” into decision-making platforms.

Three Client-Worthy AI Ideas

  1. “Ask My ERP” Pilot for Finance Teams
    Run a pilot using “Ask Oracle” for real-time financial queries (e.g., overdue invoices, supplier history). Measure productivity gains and report time saved.

  2. Custom Agent Workflow for ETO Manufacturing
    Create a SuiteAgent that tracks project costs, milestone overruns, and resource utilization, automatically flagging risk areas before deadlines.

  3. AI Readiness Assessment + Roadmap
    Service Offer clients a structured audit: data quality, process maturity, and AI readiness. Deliver a NetSuite-specific roadmap for automation and insight acceleration.

NetSuite AI FAQ

Is NetSuite Next available now?

Partially. Some AI features and developer tools are live today; the full release rolls out across North America within the next 12 months.

Will existing NetSuite users need to migrate?

No , NetSuite Next supports activation within current accounts. Customizations, data, and SuiteApps remain compatible.

Can I use my own AI model with NetSuite?

Yes. The new AI Connector Service allows integration with external AI/LLMs and custom tools through SuiteAgents and APIs.

What workflows benefit most from AI?

Finance automation, project costing, inventory forecasting, document processing, and narrative reporting are early winners.

How should companies prepare?

Start with clean data, defined workflows, and governance. Then pilot small AI features before scaling to full automation.

Talk to a NetSuite Expert