How HPE Automation Modernized Operations with NetSuite ERP and Advanced Inventory

“HPE Automation hesitated for a long time before revamping its business with a cloud-based ERP system. But with GURUS’ help, we were able to better understand how online business operates and improves processes for both companies and customers. This really made our transition worthwhile.”
- Eric Hord, CEO at HPE Automation

Client: Atlas Machine & Supply

Industry: Industrial Automation & Distribution

Business Typ:: Wholesale & Distribution

Solution: NetSuite ERP & NetSuite Advanced Inventory & Demand Planning

Result: Successful go-live and a scalable ERP foundation for growth

HPE Automation first started doing business in 1980, helping customers in Florida, the Caribbean, and South America design advanced hydraulic systems for heavy-duty equipment. Since then, the company has upped the ante, forming strong business ties with  SMC, Intelligent Actuator, Cognex, 80/20 Inc and a variety of other suppliers and business partners, helping to diversify their offering. It’s little wonder HPE Automation has become the Sunshine State’s largest seller of advanced industrial automation equipment. But getting to the top in your field is hardly enough; what matters is staying there. To keep a competitive advantage, HPE Automation has to keep pace while also adapting to its industry’s ever changing market conditions. With this background information on HPE let’s consider the IT systems they were originally using and what prompted them to move toward a cloud solution.

Talk to a GURUS NetSuite Services Expert
 

The Challenge: Running a Growing Business on a Legacy DOS System

HPE Automation was previously running its core business on a DOS-based system. Who could forget the great black screen! The system, popular in the 80s and 90s was now outdated and HPE was feeling it. Performing business transactions in the system became less than ideal; HPE had little-to-no technical support for the system. “If something went wrong, we were left in the dark,” explains HPE’s Automation Business Development, Eric Hord. It was time for a change.

Hord and his team needed a new system that was flexible, and would allow them to grow and change.  Through some research, the HPE crew was introduced to cloud-based business management systems. “We were intrigued by the cloud’s flexibility and ability to integrate, which when compared to our old system seemed too good to be true,” says Hord. As HPE Automation would soon learn, cloud-based systems deliver on their promises.

For wholesale distributors in the industrial automation space, the limitations of a legacy system go beyond inconvenience. Without real-time inventory visibility, accurate demand forecasting, or integrated CRM capabilities, companies risk falling behind competitors who have already made the move to cloud-based ERP.

How GURUS Solutions Became HPE Automation's NetSuite Partner

HPE Automation and GURUS Solutions became business partners following Suiteworld 2013, NetSuite’s largest annual industry event. According to Hord, his team was especially attracted to GURUS “because of their willingness to help management determine HPE Automation’s specific needs and how to meet them through cloud technologies.” With no in-house IT team of their own, HPE Automation chose to leverage the expertise of GURUS’ Professional Services to tailor solutions to meet their specific needs. This allowed HPE Automation to focus on what mattered most: their core business.

After discussion and careful thought, HPE Automation decided NetSuite’s ERP with Advanced Inventory and Demand Planning would be the solution that would work best for them.

Why NetSuite ERP with Advanced Inventory and Demand Planning

NetSuite ERP is a cloud-based business management solution which provides HPE Automation users with optimized business knowledge. It gives all departments the tools necessary to work efficiently within a single software solution, which in turn gives the company a connected and synchronized 360-degree view of business operations. Also, because CRM is integrated right out of the box, NetSuite was easily leveraged by HPE Automation for marketing and sales projects, including  newsletters and emails, which can be uniquely designed and targeted to specific customers.

NetSuite’s Advanced Inventory and Demand Planning are inventory management solutions which are being used on a daily basis at HPE. With Advanced Inventory, real-time alerts can be communicated between the HPE sales and warehouse teams, ensuring unparallelled levels of efficiency and customer satisfaction. Demand Planning delivers forecasts meant to determine how much inventory should be stocked depending on the state of the market at any given moment. Together, these solutions have drastically eased warehouse and inventory management efforts at HPE Automation.

Unlike their previously used DOS-based system, HPE’s current business solution comes with a team of technical experts at GURUS Solutions who support the organization’s changing needs as they grow. This approach to business helps ensure that HPE is able to stay ahead of the technological curve through continued improvement of their overall business processes.

The Impact: Clean Data, Real-Time Access, and Fewer Errors

Clean and always-accessible online data! In fact, Hord explains that “clean online data has made HPE Automation more efficient in capturing orders correctly, making fewer entry errors, and ensuring that customer preferences are met.” Since NetSuite is a true cloud-based solution, HPE Automation employees can access this data any time, and from anywhere. No on-premise system can provide this type of service.

Since implementing NetSuite ERP with GURUS Solutions, HPE Automation has:

  • Eliminated reliance on an unsupported DOS based system with no technical support

  • Gained real-time inventory visibility across sales and warehouse teams

  • Reduced order entry errors with clean, centralized cloud data

  • Enabled demand-based inventory forecasting to optimize stock levels

  • Leveraged built-in CRM for targeted marketing and customer communications

  • Laid the groundwork for a fully integrated eCommerce platform to support future growth

HPE Automation has been operating in the cloud since their NetSuite go-live, proving that cloud solutions such as NetSuite can help wholesale distributors remove the shackles of outdated on-premise systems. Their future plans to scale up with eCommerce make HPE Automation a strong example of cloud-powered business empowerment.

Start Your NetSuite ERP Implementation Today

Looking to start a new project? We can help with everything from product selection to implementation and training.