Member management is an extension to NetSuite created to run professional associations or any organization that requires advanced member management functionality.
Challenges
A client of GURUS Solutions is running a professional association for health care practitioners. They manage thousands of members who participate in classes, seminars and buy books.
They were previously running a homemade system that was antiquated and did not provide the functionality required to expand their business.
Solutions
GURUS Solutions created Member Management for the customer, which include the following features:
- Automated member management from subscription to renewal.
- Member can pay online for their annual dues and for seminars online.
- Manage multiple members per company.
- Fully transactional web site to register for classes and accept credit card payment.
- Manage online classes automatically in the web store (and remove classes that are in the past)
- View all activities and classes taken by a member in a dashboard format
- Targeted email marketing campaign capabilities
- Seminar and class management, manage the number of participants in a class and wait list
- Manage roster, print badges, and personalized member material
- Manage presenters/teachers/assistants and ensure they are pre-qualified to give a seminar
- Integrated accounting system
This extension to NetSuite allows users to save time and increase efficiency; automate manual tasks in member management and therefore manage more members with less effort.