Skip to main content
  • About Us
Contact   1.877.664.1023
  • Solutions
    • NetSuite
      • NetSuite OneWorld
      • NetSuite PSA & SRP
      • NetSuite OpenAir
      • NetSuite Sandbox
    • NetSuite SuiteApps
      • Artificial Intelligence for NetSuite
        • GURUS NetSuite AI, BI and Data Warehouse Solution in Action
      • Business Intelligence for NetSuite
        • BI by Role
        • NetSuite Data Warehousing
        • BI Templates for NetSuite
        • BI Connector for Data Visualization Tools
      • GURUS NetSuite Data Exporter
        • Data Exporter for BigQuery
        • Financial Planning & Analysis Edition
    • Custom Solutions
      • Container Management
      • Engineer-To-Order (ETO)
      • Dynamic Special Order
      • Marketplace Reconciliation
      • Bulk Transaction Emailer
    • NetSuite Modules
      • Financials and Management
        • Dunning Letters
        • Financials
        • Fixed Assets
        • Incentive Compensation
      • Manufacturing
        • WIP & Routing
        • Work Orders & Assemblies
      • Retail and Distribution
        • Demand Planning
        • Grid Order Management
        • Inventory Management
        • Procurement
        • WMS Lite
      • Services
        • Job Costing
        • Project Management
        • Resource Allocation
        • Revenue Management
      • Software
        • Contract Renewals
        • Software Management
    • Boomi
    • NetSuite Add Ons Solutions
    • NetSuite for Private Equity Firms

    FREE BUSINESS INTELLIGENCE DEMO

    Request your Free Business Intelligence Demo & Discovery Call Today. Have our resident BI expert guide you through the solution’s features.

    Learn More

  • Industries
    • Industry Solutions
      • Food and Beverage
        • NetSuite’s Top 5 for Food and Beverage
        • Top Software For Food and Beverage Industry
        • Food and Beverage Industry Trends
      • Life Sciences
        • Biotherapeutics
        • Clinical Trials
        • Genomics
        • Laboratories
        • Medical Devices
        • Medical Distribution & eCommerce
        • Medical Practices
        • Medical Software
      • Professional Services
      • Software Companies
        • Internet Service Provider (ISP)
          • ISP and Cybersecurity with NetSuite
          • NetSuite Modules for Internet Service Providers
          • NetSuite for Internet Service Providers FAQ
        • Subscription-Based
          • Integrations For Subscription-Based Businesses
          • Manage Contract Renewals With NetSuite
          • NetSuite for Software and Subscription Services
      • Hospitality
      • eCommerce
      • Media & Publishing
      • Non-Profits
      • Engineering
      • Construction
      • Manufacturing
        • Cloud-Based ERP for Manufacturing
        • Complete Manufacturing Workflow with NetSuite
        • How to Increase Profits with NetSuite ERP
      • Cannabis & CBD
      • Wholesale Distribution
        • The Benefits of an ERP For Wholesalers
        • Top Wholesale Distribution Software
        • Wholesale Distributors vs. Direct-To-Consumer
      • Healthcare
        • 5 ERP Features For Healthcare Suppliers
        • Healthcare ERP for Clinics
        • NetSuite FAQ for the Healthcare Industry
      • Energy
      • Retail
        • Benefits of NetSuite for Retail
        • Improve Customer Experience with NetSuite
        • Scale Operations with NetSuite for Retail

    FIND THE NETSUITE BUNDLE FOR YOUR INDUSTRY

     

    Our team of specialists can customize your NetSuite with the right features to meet the needs of your business. Find the right solution for your industry.

    Learn More

  • Services
    • NetSuite Services
      • NetSuite Implementation & Configuration
      • NetSuite Training
      • NetSuite Data Migration
        • NetSuite Data Migration FAQ
      • Business Process Review
      • NetSuite Integration
      • NetSuite Upgrade Readiness Review
      • NetSuite Consulting Services
      • Customization & Development
      • Assessment & Architecture
      • NetSuite Optimization
      • NetSuite Support
      • Staff a Project
      • NetSuite Admin Services
      • NetSuite Project Rescue
    • Integrations and Connectors
      • NetSuite Integrations
        • NetSuite to Salesforce Integration
        • NetSuite to Shopify Integration
        • NetSuite to HubSpot Integration
        • NetSuite to Procore Integration
        • NetSuite EDI Integration
        • NetSuite eCommerce Integration
      • Salesforce Integrations
        • Salesforce To HubSpot
        • Salesforce To NetSuite
        • Salesforce To Outlook
        • Salesforce To QuickBooks
        • Salesforce To Slack
        • Salesforce To Call Center Software

    FIND THE RIGHT CUSTOM SOLUTION TAILORED TO YOUR INDUSTRY

    Custom ERP solutions to connect your company’s needs with NetSuite functionalities using custom script. Learn more to find a solution that meets your company’s needs.

    Learn More

  • Pricing
    • NetSuite Pricing
    • Integrations Pricing

    NetSuite Implementation Pricing

    Find the answers to all your NetSuite ERP cost, licensing and implementation questions in our comprehensive Pricing Guide for buyers.

    Learn More

  • Resources
    • Browse resources
      • FAQ
        • NetSuite Data Exporter
        • GURUS Business Intelligence
        • NetSuite FAQs
      • Guides
        • NetSuite Implementation Guide
        • NetSuite Saved Searches
        • NetSuite Self-Assessment Guide
        • NetSuite Workflows
      • Blog
      • Video
      • Press Releases
      • ERP Comparison Hub
        • NetSuite ERP vs. Acumatica
        • NetSuite ERP vs. Epicor
        • NetSuite ERP vs. Sage Intacct
        • NetSuite ERP vs. SAP
        • NetSuite ERP vs. Microsoft Dynamics
        • ERP Comparison Chart
    • Filter resources
      • All
      • Demos
      • Podcasts
      • White Papers
      • Data Sheets
      • Webinars
      • Glossary

    NetSuite: What Is It?

    This GURUS micro-video series revolves around everything NetSuite. If you’re on the fence about implementing NetSuite, stop and watch to see exactly what NetSuite has to offer.

    View All Videos

Breadcrumb

  • Home
  • Blog
  • Amazon Web Store (FBA) to NetSuite Connector for Reconciliation

Amazon Web Store (FBA) to NetSuite Connector for Reconciliation

Profile picture for user Athen Bozoglu
By: Athen Bozoglu 04.12.2019
Copied to clipboard

Blog Highlights:

  • Are you bleeding money during high volume order days (Black Friday, Boxing Day, Cyber Monday, etc) because of your current eCommerce store and back-office set-up?
  • Why is it important to connect your NetSuite (back-office) to your marketplace
  • NetSuite and Amazon Seller Central Integration (Amazon FBA)
  • Dropped orders because of miscommunication between the e-commerce platform and your back-office?
  • How to overcome inaccurate inventory counts that cause back-order or mistakenly mark your items as “sold out”
  • ERP to Marketplace (Amazon, eBay, Walmart, Shopify, etc) connector solutions for e-commerce businesses

Why Online Businesses Are Losing Millions During E-Commerce Events

How much revenue do you think your e-commerce store lost last Black Friday? What about on Boxing day?

This latest Thanksgiving weekend, Costco suffered an online outage as their website crashed on Thanksgiving day, for about 16.5 hours. What do the experts estimate was the cost of not being able to process online orders at full capacity for this retail giant? According to an article from Business Insider, Costco’s eCommerce platform could have lost as much as $10.9 million in sales in that one single day.⁶

That shouldn’t be surprising to you if you’ve been following the annual growth of online retail during Black Friday. This year’s digital sales went up by nearly 20%, according to Forbes, with online retailers raking in an estimate of $7.4 billion across the globe. This year’s retail holiday is now considered the second-largest ever eCommerce buying day - of all time! What’s in the first place? Cyber Monday last year - which reportedly brought in a whopping $7.9 billion in sales during a 24 hour period.⁷ 

Let’s dive a little deeper. With over 12 marketplaces in USA, Canada, UK, Germany, France and 7 more countries across the globe, the total of product sales for Amazon sellers in just 2017 totaled $118.57 billion (a large spike from the $94.67 million the year prior)².

It’s no secret that buying and selling online is taking over from the traditional brick and store model of operating for retailers. As of October 2019, there are nearly 3 million active sellers on Amazon alone³. Meanwhile, Walmart brought in 10 million new products to its online portfolio of offerings with only half a million being items directly sold by Walmart⁴.

Amazon’s Annual Net Revenue Growth 2004-2018
(in billions / U.S. dollars)

Source: Statistica⁵
 

The reality is that the world of electronic commerce is quickly becoming one of the most thriving and competitive industries in the world. The margin for errors and gaps in customer service is shrinking and if you don’t have the right system infrastructure in place to support the kind of growth potential that the market represents, you are likely bleeding revenue that you are not even aware of. If you’re using NetSuite ERP for your back-office and fulfillment by Amazon (FBA) or another popular e-commerce platform like eBay, it might be time to look into the right solution to streamline your operations.

You would be surprised at how costly it can become for an e-commerce business to maintain two disparate systems - even with a rotating team of finance professionals to coordinate information between your marketplaces and ERP.

Here Are the 4 Common Symptoms That Your Revenue is Being Impacted:
  1. You have an increasing number of dropped orders because of miscommunication between your e-commerce platform and your back-office
  2. Your orders are just not going through as fast as you’d like...
  3. Your inventory counts are inaccurate causing back-order or your items are being marked as sold out when you still have them across different warehouses
  4. You are not getting the right amount of visibility into your data quickly enough to react – and that is costing you potentially millions in a single day (the big retail holidays are the most important days for most e-commerce businesses in your industry)

Do any of these resonate with you? You’ll want to keep reading.

How a NetSuite Amazon Connector Can Drastically Increase Your Revenue

Let’s look at how you can be successful with your Amazon Seller Central and make life easier for your back office. As an online retailer that relies on Amazon FBA for your sales, your priority should be simultaneously delivering the smoothest possible customer service and having accurate inventory information and updated pricing across all your products on Amazon’s web store.

In order to manage these two priorities, the reality is that you will need a seamless integration between Amazon and your NetSuite ERP, so that you can almost effortlessly map out data flows for everything from products and inventory orders, fulfillments, to (whether you’re using fulfillment by Amazon or not) payments, refunds and cancellations. This where a NetSuite Amazon Integration powerhouse like Dell Boomi comes into play.

 

If your processes are slow or your inventory counts aren’t updated (for example, a simple mistake causes Amazon to display an item as sold out when you still have 20 in one of your warehouses), you will lose sales. That is a guarantee. You might think to yourself: What’s one sale every now and then? How much impact could little mistakes like these have on my bottom line? Well, let’s consider it this way - if you lose just 1 order a day, that means that you will have lost 365 orders by the end of the year. How much does that cost you? Now consider that annual loss - how much will that cost you in 3 or 5 years? By the way, 1 loss a day is a low park number that doesn’t account for the top e-commerce holidays, where that single loss can add up very quickly.

Here’s the good news - there are solutions out there for your business model. 

Let's say you're an online retailer. You have a storefront on Amazon Seller Central and you’re currently using NetSuite’s cloud platform for your financials. Rather than spend hours copying and pasting each order into NetSuite (at GURUS, we call this a swivel-chair solution, because it’s literally a person swiveling back and forth between systems to match up data), a simple set of integrations can automatically keep everything in sync without any manual work. 

When you add or change a product in NetSuite, your Dell Boomi integration syncs product information like inventory, pricing information, product images, and related information to Amazon Seller Central. When you have a new order, the integration syncs your customer order and item information. This includes information such as items on the order, the order’s total, the customer’s payment method, and any tax information. 

Next, the fulfillment is synced between NetSuite and Amazon (see below).

On this fulfillment, you can see that we have the box, the weight of the fulfillment and the tracking number.

When the order ships, Amazon captures the payment from the customer and the payment method is recorded in NetSuite. Should a customer require a return or refund, the return will be processed in Amazon and a credit memo will be created in the next week to complete the process.

Where GURUS Solutions’ NetSuite & Boomi Specialists Can Help:

 

GURUS Solutions has an expansive team across Canada and the U.S. with over 15 years of experience in the NetSuite ecosystem, from implementation to integrations. As a certified Dell Boomi integration partner, we have a portfolio of e-commerce clients that include both online-only sales and both online and brick and mortar store hybrid retailers. 

Due to our extensive experience and knowledge in the area, we have managed to launch over 2500 successful projects for our clients in almost every category of NetSuite and Boomi work and development. When you choose to work with the pros at GURUS, you get all that expertise applied to your project.

Full disclosure here: I work for GURUS - and I can tell you they’re the real deal when it comes to Amazon Connector NetSuite solutions. 

You can fill out the form on the side-bar or lower on the page - or find more information on their Boomi page here.

References

  • ¹ Source: the balance
  • ² Source: feedbackexpress
  • ³ Source: Marketplace Pulse
  • ⁴ Source: Marketplace Pulse
  • ⁵ Source: Statistica
  • ⁶ Source: Business Insider
  • ⁷ Source: Forbes

PS: For more great articles like this, I recommend you check out 4 Best NetSuite Integrations For Your Business, The 5 Big Market Trends You Need to Watch for in 2020-2021 and How Does NetSuite Work with Shopify? Here’s A Guide.

 

Request More Info From an Expert

Request More Info From an Expert

 

  • Looker Studio AI For NetSuite ERP Users
    Looker Studio AI For NetSuite ERP Users
  • NetSuite Analytics Warehouse
    NetSuite Analytics Warehouse
  • What is Data Modeling?
    What is Data Modeling?
View all
Copied to clipboard

About Athen Bozoglu

Having caught the writing bug at an early age, Athen has been working with different companies in leveraging the freshest content for over a decade. He comes from a copywriting background. In the past, he has worked on copy for B2C and B2B clients across Montreal and Canada for retail, construction, manufacturing, education, and restaurants. He studied Communications and English literature at Concordia and developed a loving relationship with media the minute he laid hands on his first DSLR camera. 

Today, he consults with a team of technical experts to hone in on the latest industry trends and bring you powerful blogs on Oracle NetSuite, the Cloud, and technology.

In speaking with a great number of experts and clients across most major industries, the approach and questions remain the same: How can I optimize my business to bring in more money? What are the technologies that are right for my company? How can I improve my financials and better manage growth? 

Currently the resident Digital Marketing Specialist at GURUS Solutions and host of GURUS Cloud Connect, where he interviews executives and subject matter experts on the newest technologies, he stays busy. 

Recent posts

  • Profile picture for user Aidan Lavoie-Whittall
    By : Aidan Lavoie-W… 20.09.2023

    Looker Studio AI For NetSuite ERP Users

    • BI for NetSuite ERP integration
    This recent Duet AI release from Google is a game changer for NetSuite users already working with Looker Studio BI in BigQuery. Learn why here.
    Read this post
  • Profile picture for user Victoria Sapsford
    By : Victoria Sapsford 19.09.2023

    NetSuite Analytics Warehouse

    • BI for NetSuite ERP integration
    Deliver powerful data and analytics reports with NetSuite Analytics Warehouse, a cloud-based solution that consolidates data from NetSuite and beyond.
    Read this post
  • Profile picture for user Victoria Sapsford
    By : Victoria Sapsford 12.09.2023

    What is Data Modeling?

    • BI for NetSuite ERP integration
    As you begin your journey into business intelligence and data warehousing, the key lies within strategy, and of course creating a solid data model.
    Read this post
Related tags
  • ERP-Integration
  • NetSuite-Integration-Tools
  • NetSuite-for-Retailers
  • ERP-Supply-Chain

News & Events

  • Press releases

    GURUS Solutions named to the Bob Scott Top 100 VARS for 2023

    Montreal, Quebec - June 28th 2022 On June 9th, 2022, GURUS Solutions was named to The Bob Scott Top 100 VARS for 2022. The
    Read more
    Published 30 January 2023
  • Press releases

    GURUS Solutions Unveils Partnership with Mavenlink

    GURUS Solutions is proud to announce its latest partnership with Mavenlink, the industry cloud for professional services
    Read more
    Published 10 March 2022
  • Press releases

    Dell sells Boomi to Francisco Partners and TPG Capital

    [Chesterbrook, PA, Round Rock, Texas, San Francisco - May 2, 2021] As of May 2nd, 2021, Dell Technologies has officially reached
    Read more
    Published 20 May 2021

Blog

  • Looker Studio AI For NetSuite ERP Users
    Aidan Lavoie-Whittall, 20.09.2023
     In the ever-evolving landscape of business technology, staying ahead of the curve is
  • NetSuite Analytics Warehouse
    Victoria Sapsford, 19.09.2023
     Being able to consolidate crucial data analytics into comprehensive reports has become
  • What is Data Modeling?
    Victoria Sapsford, 12.09.2023
    Just like an ERP implementation needs a discovery step to set up a plan as well as the research
All posts

Contact

TOLL-FREE: 1.877.664.1023
info@gurussolutions.com

Head Office

9880 Clark Street, Suite 101
Montreal, QC
H3L 2R3 Canada

Tel: 514.664.1023

Join the Team

We are always on the 'lookout' for new talent. Are you The One we are looking for?

Careers

 

Why Choose GURUS?

Clients
Events
Partner With GURUS
Gurus Client Reference Program

 

SEE ALL LOCATIONS

Follow us in social media

Copyright © GURUS Solutions   |   All rights reserved  |   Privacy policy