MFS Supply

MFS Supply is a proud retailer of affordable security and property management products, including commercial door locks, shackle padlocks, keyless entry deadbolts and other home hardware. MFS Supply was founded in early 2006, by professionals in the mortgage field servicing industry.

Location:

Cleveland, OH USA

Industry:

Manufacturing

Solutions:

NetSuite ERP 

Challenges Prior to NetSuite Installation
 

  • Manually creating and sending emails to customers was extremely time consuming
  • With the out-of-the-box system, the company found it difficult to create and enhance the website to best meet their requirements
  • Certain functionalities specific to their business processes were not included in the basic features and had to be implemented using customized scripts

Results
 

  • The ability to use email automation has made their customer communication faster and more fluid
  • Updating and using the back-end features of the website is simpler and more comprehensive with new enhancements
  • Customized scripts have provided the company with smoother, more functional features necessary to their business

“Every issue we've had has been successfully resolved by GURUS Solutions."
 

"The company is a pleasure to work with -- they are organized, quick, professional, and flexible. GURUS Solutions has helped our company tremendously.”

Kevin Elvington, Marketing Manager, MFS Supply

How We Can Help You

Looking to start a new project? We can 
help with everything from product selection to 
implementation and training.