Many companies new to NetSuite ERP ask: “Do we really need a NetSuite administrator?”
In this video, we explain the role of a NetSuite Admin, why it is crucial for post-implementation success, and how smaller companies can leverage Business Process Outsourcing (BPO) if they don’t require a full-time admin.
Learn more about Business Process Outsourcing for NetSuite here.
Talk to an expert about What is a NetSuite Admin?
Video Transcript
Hi everybody, my name is Martin McNicoll, CEO of GURUS Solutions, and today, I’m going to answer the question:
“What is a NetSuite Administrator?”
Later on, I’ll also talk a little bit about the role they play on your team and how different companies manage the responsibilities of a NetSuite administrator internally.
In short, your NetSuite Administrator is the person who will ensure your new ERP System works seamlessly within your company after a successful go-live.
Their tasks include:
- Modify and create custom roles in NetSuite to enforce data security and control access.
- Create and publish dashboards for groups of users within the company.
- Assist and troubleshoot reports, searches, and all of your day-to-day NetSuite needs and questions.
- Use NetSuite’s advanced customization tools to create fields and add control views and new tables.
- Import data and ensure the integrity of your NetSuite account.
- Ensure your NetSuite customizations carry over flawlessly and help you take advantage of new features during NetSuite’s bi-annual releases.
- Become familiar with new and different SuiteApps to help your business expand your NetSuite use.
- Acquire the newest NetSuite knowledge to help your team keep up with evolving technological changes in the ever-growing NetSuite ecosystem.
However, not every company has the capacity or size to hire a full-time NetSuite administrator, train them on business processes, familiarize them with their NetSuite instance, and have them as a regular resource.
Hiring a full-time NetSuite admin can be an investment that you don’t necessarily need to make any time soon.
At GURUS, one of the most popular services that we offer is Business Process Outsourcing.
But what does it mean?
We get to know your team so that we can assign you the best possible resource to act as your NetSuite administrator on a by-request basis so that you don’t have to hire one full-time.
One of our 5-star rated NetSuite pros will be available to troubleshoot your standard and administrative issues, providing ongoing support during your day-to-day.
By connecting to your business’ project management system, someone from our team will be there to help with anything from login and reporting to permissions, simple searches, and more.
When your company encounters issues they may have never encountered, you may begin asking yourself “how do I do this?” That’s when our experts come in.
You can learn more about Business Process Outsourcing for NetSuite and how to outsource your time-consuming admin tasks in the link below.
Or contact us directly to talk to one of our pros on the phone.
For in-depth NetSuite, ERP and Cloud knowledge, be sure to check out my book - Scale up your business with Cloud Technology: A Practical Guide to Future-Proof Your Business.
Benefits of a NetSuite Admin (Full-Time or BPO)
- Maximize ERP ROI by keeping your system running efficiently
- Reduce errors and improve data accuracy
- Support growth with scalable administrative expertise
- Stay up to date with new features and SuiteApps
- Save money with on-demand support instead of full-time hiring
NetSuite Admin FAQs
Q: What is the difference between a full-time NetSuite Admin and BPO support?
A: A full-time admin is dedicated to your company daily, while BPO provides on-demand support to handle specific tasks without the full-time cost.
Q: Do all companies need a NetSuite Admin?
A: Every NetSuite implementation benefits from admin oversight, but smaller companies or startups may leverage BPO until growth necessitates a dedicated resource.
Q: Can a NetSuite Admin help with customizations and reporting?
A: Yes. Admins ensure custom fields, dashboards, and reports work correctly and maintain integrity during updates.
Q: How do I get started with a GURUS NetSuite Admin?
A: You can contact our team to discuss your business needs and set up full-time or outsourced NetSuite admin support.